Returns & Shipping Policy


Note: My recommendation is to design these pages with graphic elements to eliminate the all textformat, which can be intimidating. It is most important to illustrate the step-by-step return format but to keep things uniform I would suggest graphic elements throughout.


At HUE NOIR, we want you to have a superior customer service experience. We offer free shipping on all domestic ground orders within the continental USA, with no minimum order size. Our goal is to get your order to you quickly, so we make every effort to process it within 24 hours. When you order from our website, you can expect to receive your order within four to five business days.

Your happiness is our top priority. Because if you’re not satisfied neither are we. That’s why we offer a THE HUE GUARANTEE which means 100% Satisfaction is our promise to you. So if you’re not pleased with your purchase just return it within 45 days. Please include your receipt to assist us in making the proper adjustment. Each order contains our HUE GUARANTEE RETURN FORM that explains our self-service process for returns and exchanges as well as instructions for receiving a replacement or credit.

Questions?  Please email us at or call (503) 526-1651.