Accessibility Statement

Our Commitment

We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to Support Accessibility

We take the following measures to ensure accessibility of our website:

Include accessibility as part of our mission statement.
Integrate accessibility into our user experience website improvements regularly
Provide continual accessibility training for our staff and ensure contractors have adequate experience and accessibility training.
Assign clear accessibility goals and responsibilities.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. Proudly our designers and developers are working behind the scenes continuously to improve accessibility for people with disabilities and we expect to reach the goal of increased accessibility with the release of an updated website in Q1 of 2025.

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

Email: info@huenoir.com

Phone: 503-526-1645

Address: 4130 SW 117th Ave #A423, Beaverton, OR 97005

We try to respond to feedback within 2 business days.

Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with the following assistive technologies:

Chrome and Microsoft Edge

Technical Specifications

Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
WAI-ARIA
CSS
JavaScript

Limitations and Alternatives

Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations and potential solutions:

As photos are changed out of the website there may be inadvertent errors or missing in Alt Text from time to time.
Descriptions of product, colors and benefits may not fully capture the small details of the products.
We do our best to describe the colors of our color cosmetics in text in addition to providing swatches of the products but from time to time errors occur.

Potential solutions and alternatives should a user experience difficulty using our website includes:

Using our chat function on the website to speak with a representative.
Sending a message through our Contact Us page of the website.
Sending an email to our Customer Service Department at customerservice@huenoir.com

Assessment Approach

We assess the accessibility of our website through the following approaches: